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Shipping & Returns

Shipping Policy

Free Postage & Packing (UK only)

 

- Dispatch times are typically 2-4 days from the point of order, subject to stock availability.

 

- Items will then typically be sent by Royal Mail Second Class post. Please note that this is not a tracked service. Delivery will be made by Royal Mail.

 

- Royal Mail First Class post, other courier and tracked services can be arranged by request. Please note that additional costs will apply and will be advised based on your order and requirements.

 

- Large orders of three or more large framed prints may be dispatched by courier as standard.

International deliveries are subject to quotation.  Please get in touch for further information.

Return & Exchange Policy

If your items are damaged on arrival please contact me immediately via email (turadhscotland@gmail.com) to confirm the damage and discuss replacement.  Photographs are required, showing the condition of both the packaging and the items on arrival.  Damaged items which are not reported within the first 48 hours of receipt may not be considered for replacement/ repair.

 

Exchanges can be made on request and with in 30 days of the point of the original order.  The customer will be liable for postage costs, appropriate packaging, dispatch and return of any items.   

Please note that refunds and exchanges apply only to my artwork collections and are not available for commissioned work or gift vouchers.

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